Stanbic Takes Banking To People With First Mobile Branch In Botswana

 

1012602_10154645324989992_922166783315282929_nStanbic Bank has launched a state of the art, fully equipped Mobile Branch—which is the first of its kind in the local market. It comes as part of the Bank’s drive to allow easy accessibility and convenience to banking services, whilst also allowing for greater financial inclusion and customer experience.

The Mobile Branch can be used as a fully operational branch offering: cash deposits, cash withdrawals, cheque deposit and encashment, account enquiries, account opening, transfers and issuing of cards. It can also be used as a standalone ATM offering cash withdrawals, and Instant Money redemption.

The Mobile Branch will provide the Bank with business continuity capability as well as to exhibit the Bank’s products and services at national events such as  trade shows and various exhibitions. The Mobile Branch is the realisation of providing customers with better banking anywhere.

“Our intention as the leading Business Bank in Botswana is to better  the lives of our customers by taking the Bank to the people. We want to provide our customers with a platform to transact anywhere they choose.The key message here is access and convenience,” said Calistas Chijoro, Head Customer Channels – Personal & Business Banking.

“The Mobile Branch comes as there is a growing need to offer convenient banking service to customers.We want to satisfy that need,” said Chijoro. “At Stanbic Bank, we believe that providing good service is all about being where customers want us, taking the services to the people and interacting with customers to strengthen those relationships. We want to touch the lives of our customers.”

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